Cookie Policy & Preference Center

Cookie Preference Center

Control which cookies Medzoos is allowed to store on your browser.

Strictly Necessary / Essential Cookies

Always Active

Required for site navigation, secure user authentication, shopping cart memory, and prescription upload security. Cannot be turned off.

Analytics & Performance Cookies

Helps us measure site traffic, identify popular medicines and telehealth doctor pages, and improve application loading speeds across Pakistan.

Functional & Preference Cookies

Remembers your delivery city selection (e.g. Karachi, Lahore, Islamabad), preferred language, and recent medicine search history.

Targeted Marketing & Advertising Cookies

Allows partner networks to show relevant health offers, discount coupons, and lab package promotions tailored to your general interests.

Click "Save Preferences" to apply your choices.

2. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or tablet when you visit websites. They act as a memory bank for web platforms, remembering your preferences, active shopping cart, and session state.

In addition to cookies, Medzoos uses local web storage, session storage, and security tokens to maintain encrypted user sessions.

3. How Medzoos Uses Cookies

Medzoos uses cookies for essential healthcare platform operations:

Session & Authentication:Keeping you logged into your secure account while browsing medicines or reviewing lab reports.

Prescription Cart Security:Temporarily storing items added to cart prior to prescription verification and checkout.

4. Types of Cookies We Set

We categorize our cookies into First-Party (set directly by Medzoos) and Third-Party (set by authorized analytics or payment partners):

Session Cookies: Temporary files deleted automatically when you close your web browser.
Persistent Cookies: Remain stored on your device for a defined duration (e.g. 30 days) to remember your login or location.

5. Detailed Cookie Inventory Table

Cookie Identifier	Category	Provider	Primary Purpose	Duration
medzoos_session	Essential	Medzoos.pk	Stores encrypted user session key & auth state	Session
medzoos_cart_id	Essential	Medzoos.pk	Preserves cart items across page refreshes	7 Days
medzoos_city_pref	Functional	Medzoos.pk	Stores preferred delivery city (Karachi/Lahore etc)	30 Days
_ga / _gid	Analytics	Google Analytics	Aggregated website traffic & usability telemetry	2 Years

6. Managing Cookies in Your Browser

In addition to our Preference Center, you can manage or block cookies directly through your internet browser settings:

Google Chrome

Mozilla Firefox

Apple Safari

Microsoft Edge

7. Policy Updates & Contact Information

For questions regarding our cookie practices or data privacy, please reach out to our team at privacy@medzoos.pk.

Data Governance & Compliance

Questions or Concerns Regarding Privacy & Terms?

Our dedicated legal and data protection team is available to assist you with any questions, data deletion requests, or compliance inquiries.

privacy@medzoos.pk Contact Support